5 Point Method for Choosing a VoIP Plan
So you have done all the necessary research
on VoIP, know the benefits that it will bring along with
it to take your business to new heights of success and
are ready to take the leap from public switch telephony
network to VoIP services. What is stopping you then?
Selecting the best VoIP plan as would be offered by different
service providers is what freezes most of the potential
clients of VoIP termination services in their tracks.
With infinite providers offering infinite plans, the
decision can get very confusion and time-consuming.
There are numerous factors which should be taken into
consideration while opting for any particular VoIP service
provider. Once you have found the best VoIP provider,
you can easily choose from the number of plans on offer
according to your needs.
Things to Look For In a Service Provider-
1. The first thing to look out for in a provider is
if they offer A to Z VoIP call termination facility,
since you might have to make calls to other countries
as business needs keep varying with time. This way you
would not have to go through the entire procedure of
choosing another service provider for different destinations.
2. Next thing to ask for is the rates
on offer. A VoIP provider with best rates (in comparision
with calling cards) should be short-listed. The
main reason to switch over to voice over IP services
is to reduce the telephony bills. Hence, cheaper the
rates that you get for this new service, more you will
save from it. If you are a wholesaler or a VoIP reseller,
procuring VoIP termination services at a lesser rate
would ensure you higher profit margin.
3. One cannot afford to neglect the quality of service
when they are offering telephony services or utilizing
the same. Quality can be checked by the average call
duration, post duration delay, average seizure ratio
and ratio's and percentage's respectively. Higher the
ACD and ASR and lower the PDD, better will be the voice
quality. Besides this, always cross check these figures
by testing through a live call.
4. Additionally, you can also get their customer retention
ratio. This gives an estimate about the number of people
who are satisfied with that VoIP solution provider.
5. Let’s be practical. Whenever you are dealing
with any technology, there are bound to be problems.
What matters is how fast they can be resolved. It is
thus best to opt for a provider who is offering round
the clock technical support and instant resolution to
all your problems. This is achievable if your provider
is giving you support through online chat or email rather
than helpdesk.
Once you have selected the service provider on the basis
of these criteria, you can be satisfied of getting a
stable and reliable telephony service.
Our phone
cards have additional services
such as web call, sms call, pda call and conference calling. |
